Tag Archives | listening skills

what is time

It’s A Two-Way Street

When a face-to-face meeting goes less well than it could, it’s often because people forget that dialogue is a two-way process. I work with businesspeople constantly who think a business conversation is mainly a matter of telling. Stating a position, explaining a rationale, proving you’re the expert… these are the sorts of aims that people […]

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Play Host

Arriving at a gathering of human beings where you don’t know many – or any – others can feel pretty daunting. For some people, it’s a lot worse if they’re the audience for your presentation. Others don’t mind that idea nearly as much as the thought of having to strike up ad hoc conversations with […]

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listening, questioning skills, power of silence

The Spaces In Between…

Most of us have probably met the guy in the cartoon at some point. (Let’s overlook the possibility that any of us might actually BE the guy in the cartoon…) Dialogue is a two-way street, of course – but sometimes people think that showing an interest is about firing a relentless sequence of questions at […]

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