Good meetings set the right tone from the word go. Much of that depends on what everyone feels about being there. People in business often lead such busy lives that they rush from one thing to the next without so much as a pause for breath. If that’s how you arrive, you’re not walking into […]
To communicate well, words need to be given their full value. But I’ve noticed how easily businesspeople can develop a habit of destroying that value, using words in ways that grate on their listeners’ ears. Like hearing an out-of-tune piano, once upon a time there was music there, but now the harmony is lost because the […]
