To communicate well, words need to be given their full value. But I’ve noticed how easily businesspeople can develop a habit of destroying that value, using words in ways that grate on their listeners’ ears. Like hearing an out-of-tune piano, once upon a time there was music there, but now the harmony is lost because the […]
Faced with a presentation to deliver, most businesspeople focus almost exclusively on the content of what they want to say. As I’ve said in previous Articles, they’re missing a trick. Making your words work well means making sure they are complemented by your voice and your body. The way you use your feet, your hands, your […]
